COVID UPDATE 11/9/20
OUR COMMITMENT TO YOUR HEALTH & SAFETY
THE HOTEL AT AVALON’S COMMITMENT TO CLEAN
As always, the health and safety of our guests and associates remains our top priority and we are proud to be going above and beyond all state and health department guidelines to ensure the strictest standards are in place. Scroll down to learn more.
Is the hotel currently open?
The Hotel at Avalon has remained opening and has responded aggressively to the pandemic through
increased measures for social distancing, strict sanitation and disinfection protocols, associate
awareness, training, and various other methods to help keep you safe.
What safety measures will you take for staff and guests?
The Hotel at Avalon leadership teams are in regular contact with the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), as well as state and local health departments and other global health organizations to make sure our staff have the most up-to-the-minute information to verify the actions we’re taking are comprehensive and appropriate.
What Safety Measures Will You Take To Ensure Safe Meetings?
You can learn more about our commitment to keeping meetings safe HERE
What is currently open/closed?
We are pleased to announce our pool & fitness center is now open!
Starbucks
Daily 6:30 am to 9pm
South City Kitchen and SCK Bar
What is your cancellation policy?
We are offering a flexible cancellation policy on most rates. Please refer to the rate details and cancellation policy of the rate prior to booking. If you make your reservation through a 3rd party you will need to refer to their booking and cancellation policy.
A LETTER FROM THE GENERAL MANAGER
I appreciate the trust you place in our hotel and staff when you stay with us. The security and safety of our guests and team members, remains our highest priority.
Our hotel was built with the spirit of hospitality in mind and it is in that spirit that we show care and concern at every level. We are in the business of serving people and I want to personally update you on the situation with COVID-19 (the coronavirus) and the steps we are taking to ensure your health and safety both now and in the future.
While there have been no cases reported at The Hotel at Avalon, in an abundance of caution, The Hotel at Avalon leadership teams are in regular contact with the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), as well as state and local health departments and other global health organizations to make sure our staff have the most up-to-the-minute information to verify the actions we’re taking are comprehensive and appropriate.
I know I speak for every member of our The Hotel at Avalon family when I say that we take the greatest pride in the role we play in the lives of our customers, personally and professionally. I want you to know that you can continue to rely on us. So, the next time we have the privilege of welcoming you to The Hotel at Avalon, you can know our commitment remains as steadfast as ever. For more information please refer to CDC guidelines and updates.
Thank you,
Kathryn Johnson
General Manager